4th Financial Inclusion Conference – Roads to Resilience
Conference program
You will soon be able to download and print a pdf version of this program by
Day 1 – Wednesday 16 February 2022
8am-9am – registration
Registration opens at 8am
9am-10:30am – plenary 1
Grand Lodge
Session facilitated by Glen Sorensen
Welcome to country
Uncle Allen Madden
Metropolitan Local Aboriginal Land Council
Welcome by conference convenors
Glen Sorensen
MC
Dr Archana Voola
Jenni Beetson-Mortimer
NSW Financial Inclusion Network
Official conference opening addresses
The Hon. Natasha Maclaren-Jones, MLC
NSW Minister for Families and Communities
NSW Minister for Disability Services
The Hon. Anne Ruston, MP
Minister for Families and Social Services
Minister for Women’s Safety
Senator for South Australia
Manager of Government Business in the Senate
Opening keynote address: The UK story of building roads to resilience
Professor Sharon Collard
University of Bristol (UK)
10:30am-11am – break
Morning tea
11am-12:30pm – plenary 2
Grand Lodge
Session facilitated by Glen Sorensen
Keynote address: Debt and dignity
Professor Frederick Wherry
Princeton University (USA)
Panel discussion: The Australian perspective
Facilitated by Dr Archana Voola
Professor Frederick Wherry
Princeton University (USA)
Karen Cox
Financial Rights Legal Centre
Teresa Woods
Australian Banking Association
Larisha Jerome
First Nations Foundation
12:30pm-1:30pm – break
Lunch
1:30pm-3pm – concurrent sessions 1
Concurrent session 1a – Grand Lodge
Session facilitated by Glen Sorensen
The Service NSW Cost of Living program
Penny Delangen
Service NSW
NCOSS Cost of Living report
Elyse Cain
NCOSS
Linkt Assist – demystify tolling costs and fines
Jane Calvert
Speaker to be confirmed
Transurban
This session is sponsored by Transurban
Concurrent session 1b – Ionic Room
Session facilitator to be confirmed
Workshop: Stepping stones to financial well being
Rebecca Pinney Meddings
Claire Butler
Brotherhood of St Laurence
Workshop: You’re the boss
Kristen Hartnett
Bianca Orsini
Salvation Army
Concurrent session 1c – Corinthian Room
Session facilitated by Jo Parker
Moneysmart program – changing financial behaviours
Andrew Dadswell
ASIC
Addressing economic disadvantage for indigenous women
Larisha Jerome
First Nations Foundation
Gambling behaviours, the impact of COVID and financial inclusion
Natalie Wright
NSW Office of Responsible Gambling
Concurrent session 1d – Northcott Room
Session facilitator to be confirmed
Centrelink recipient debt and financial inclusion
Katherine Boyle
Welfare Rights Centre
Leanne Ho
Economic Justice Australia
The cashless debit card
Gerard Brody
Consumer Law Centre / Accountable Income Management Network (AIMN)
Kristin O’connell
The Antipoverty Centre / Accountable Income Management Network (AIMN)
Filling the gap – the relationship between unemployment benefits and charity assistance for jobseekers
Rhiannon Cook
St Vincent de Paul Society
3pm-3:30pm – break
Afternoon tea
3:30pm-5pm – concurrent sessions 2
Concurrent session 2a – Grand Lodge
Session facilitated by Glen Sorensen
Is it fair? Australia’s financial ombudsman is setting the bar high to make sure the answer is yes
The tax gap – nationwide survey of financial counsellors
An inclusive economic recovery is everyones business – FIAP respones to COVID
Concurrent session 2b – Ionic Room
Session facilitated by Rhiannon Cook
Reversing entrenched energy affordability issues
Stephanie Saill
Energy and Water Ombudsman NSW
Energy and water efficiency programs for NSW social housing
Susanna Savolainen
NSW Land and Housing Corporation
EAPA and other programs for low income and vulnerable customers
Andrew Lewis
Department of Planning, Industry and Environment
Concurrent session 2c – Corinthian Room
Informal networking opportunities
Concurrent session 2d – Northcott Room
Session facilitated by Julia Davis
The rise of digital financial inclusion and its impact on women at risk of financial abuse
Dana Beiglari
Legal Aid NSW
Responding to domestic economic abuse – opportunities for Australia
Rebecca Glenn
CWES Founder and 2019 Churchill Fellow
Financial wellbeing for women – the effects of early access to super
Helen Hodgson
Curtin University
6:30pm-11pm – dinner and awards
Official conference dinner, including the 2nd annual Financial Inclusion Awards
Day 2 – Thursday 17 February 2022
8am-8:30am – registration
Registration opens at 8am
8:30am-10:30am – plenary 3
Grand Lodge
Session facilitated by Glen Sorensen
Aboriginal dance
Muggera Cultural Enterprises
Welcome
Glen Sorensen
MC
Keynote address: Outside your control – a systems perspective on financial inclusion and financial wellbeing
Dr Jeremiah Brown
UNSW
Panel discussion: Social capital – what does it mean to be resilient?
Facilitated by Dr Jeremiah Brown
Joanna Quilty
NCOSS
Fran Stead
Cowra Information & Neighbourhood Centre
Jess Davidson
St Vincent de Paul Society
Jodie Wainwright
Milk Crate Theatre
10:30am-11am – break
Morning tea
11am-12:30pm – concurrent sessions 3
Concurrent session 3a – Grand Lodge
Session facilitated by Glen Sorensen
Collaborating to address food insecurity in Western Australia
Leela James
WACOSS
Dr Christina Pollard
Department of Health
Beyond food security – intersectionality and food wellbeing in poverty
Farhan Ashik
University of Sydney Business School
Food relief, food redistribution and financial inclusion
Brianna Casey
Foodbank Australia
Concurrent session 3b – Ionic Room
Session facilitated by Dr Archana Voola
Women’s toolkit
Kylie Flack
Women NSW
Taleen Shamlian
Advisory Street and ambassador for the Women’s Financial Toolkit
Women experiencing domestic and family violence – the centrality of housing security and employment in ensuring financial inclusion
Professor Jan Breckenridge
School of Social Sciences UNSW
Online products and opportunity for abuse – COVID
Gayatri Nair
Laura Bianchi
Economic Abuse Reference Group / Redfern Legal Centre
Concurrent session 3c – Corinthian Room
Session facilitated by Jo Parker
Putting customers at the heart of financial resilience programs
Ellis Blaikie
Bridge Housing
Wrap-around service delivery – a case study on Aboriginal financial exclusion providing a grass roots solution
Jade Zwiers
Renee Bailey
Fiona Batterham
Northern Rivers Community Gateway
A grass-roots approach to financial inclusion and resilience
Leanne Walding
Lithgow Information and Neighbourhood Centre
Concurrent session 3d – Northcott Room
Session facilitator to be confirmed
Regional barriers to financial inclusion and health
Elliot Parkinson
Beacon Strategies
First Nations Women’s Alliance talkout
Monique Wiseman
First Nations Women’s Group / Homelessness NSW
Responses to homelessness in NSW during a pandemic
Chris Hartley
Emma Barnes
Centre for Social Impact UNSW
12:30pm-1:30pm – break
Lunch
1:30pm-2:45pm – concurrent sessions 4
Concurrent session 4a – Grand Lodge
Session facilitated by Glen Sorensen
Building on what’s there – community-led resilience and recovery in natural disasters
John Fenech
St Vincent de Paul Society NSW
Community-led resilience
Poppy Brown
Australian Red Cross
Putting the ‘community’ back into ‘community-lead’
Kris Newton
Mountains Community Resource Network
Concurrent session 4b – Ionic Room
Session facilitated by Bianca Orsini
Workshop: BYO partners – the importance of building a coalition
Louise Campbell
Social Ventures Australia
Concurrent session 4c – Corinthian Room
Session facilitated by Dr Archana Voola
Building indigenous financial resilience – a case study
Renee Bailey
Northern Rivers Community Gateway
Crowd funding for financial inclusion
Tom Dawkins
Startsomegood
Harnessing HR digital technology and financial inclusion
Josh Vernon
Wagestream Australia
This session is sponsored by Wagestream Australia
Concurrent session 4d – Northcott Room
Session facilitator to be confirmed
Spending less, worrying more: How COVID-19 is impacting financial wellbeing
Dr Jennifer Baxter
Australian Institute of Family Studies
Safeguarding the financial future of family carers
Dr Lukas Hofstätter
Carers NSW
Australian trends in family poverty, financial stress and the impact of COVID
Dr Emily Porter
Brotherhood of St Laurence
2:45pm-3:15pm – break
Afternoon tea
3:15pm-4:15pm – plenary 4
Grand Lodge
Session facilitated by Caroline Stewart
Panel discussion: Innovative approaches to building community financial capability
Effie Zahos
Canstar
Heather McLean-Thomson
Global Sisters
Dare Kavanagh
Good Shepherd Australia New Zealand
This session is sponsored by Ecstra Foundation
4:15pm-5pm – plenary 5
Grand Lodge
Closing keynote address: how the gambling industry in Australia works to reduce inclusion and resilience
Reverend Tim Costello AO
Alliance for Gambling Reform
Conference close
Glen Sorensen
MC